• General FAQs
Expand All | Collapse All
  • 1. I am new in town and am looking to store my boat. Are you offering any specials?
     

    Yes!
    Free vehicle covering. We will put your cover on and remove it for free...prior to and after any trip the first year.
    One free wash for any vehicle.
    Free battery check and charge the first year.

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 532 Times No Comments
  • 2. Where is Davenport Storage?
     

    Davenport Storage is on the corner of Sierra Highway and Davenport Rd in the Santa Clarita Valley. Here are directions from your location.

     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 501 Times No Comments
  • 3. Can you give me directions to your front door?
     

     

    Yes! Here are precise driving directions to Davenport Storage from your location

    Here are more general directions depending on where you are coming from:

    From the San Fernando Valley:
    405 freeway north to I-5 north
    14 freeway north to Canyon Country/Sierra highway - exit to Sierra Highway. Go north (right).
    6.3 miles to Davenport Rd. Turn right
    Davenport Storage is 300 feet on your left.

    From the West side of the Santa Clarita Valley:
    Soledad Canyon Rd. to Sierra Highway north (right)
    4.7 miles to Davenport Rd. turn right
    Davenport Storage is 300 feet on your left.

    From Palmdale/Lancaster:
    14 freeway south to Sand Canyon exit. Go north(right) to Sierra Highway
    2.9 miles to Davenport Rd. turn right
    Davenport Storage is 300 feet on your left.

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 508 Times No Comments
  • 4. What type of security do you have to protect my vehicle?
     

    We have 19 cameras that operate 24/7. These cameras are located within every area of the 17 acres of vehicle storage. We have video screens in the office as well as in the managers living quarters for instant viewing.

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 484 Times No Comments
  • 5. What other types of security do you employ?
     

    We have 24/7 onsite management. Our manager lives on the premises full time Monday thru Sunday. We have 8 foot high fencing with razor wire on perimeter fencing. We have stadium lighting system that automatically turns on if there are any unwanted guests. This lighting system lights up the entire 17 acres like a football stadium.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 493 Times No Comments
  • 6. How do I get into your Storage yard?
     

    We have an auto gate system that allows you entry and exit on a 24/7 basis. We swipe your drivers license with the gate code so you will never forget the gate code. This system is the state of the art computerized system recording all entries and exits.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 480 Times No Comments
  • 7. Do you have indoor or covered storage for my RV or boat?
     

    We are taking reservations for covered storage units. We hope to be operational very soon, and we will announce it here on the site. We also have a free service for the first year where we will remove your canvas cover when you leave on a trip and re-cover it upon your return. All we need is a phone call and your RV is ready for departure!

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 481 Times No Comments
  • 8. Will you ever have indoor or covered parking for my motor home/boat?
     

    Yes. The company has plans to build these structures. If several customers desire indoor or covered parking the company will immediately put into motion their plans to build these units.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 491 Times No Comments
  • 9. Do you accept credit cards?
     

    Yes, We accept all major credit cards, Visa, Master Card, Amer Ex, Discovery Card.

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 469 Times No Comments
  • 10. Do you offer auto pay?
     

    Yes!

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 495 Times No Comments
  • 11. Are your roads dirt or pavement?
     

    All the roads are paved.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 467 Times No Comments
  • 12. If I have a movie van or a recreational vehicle can I get it washed?
     

    Yes. Call us!

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 484 Times No Comments
  • 13. Can I wash it myself and save money?
     

    Yes! We have a wash area for DIY washing.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 467 Times No Comments
  • 14. Are your office hours different then my access hours?
     

    Yes. As a Davenport customer you have access to your vehicle 24 hours a day seven days a week. The office hours are as follows:

    Monday thru Saturday, 8am to 530 pm
    Sunday 10 am to 3.00 or by appointment?
    Office closed Christmas and Thanksgiving.

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 474 Times No Comments
  • 15. Do you also have indoor storage?
     

    Yes! We have both indoor/outdoor storage units and full indoor storage (coming soon - end of 2017). For our completely indoor storage units, contact us to reserve a space or for any additional questions.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 497 Times No Comments
  • 16. What is the available size of the indoor/outdoor rental units?
     

    We have 8x5 - 8x10 -8x20 -8x40 all on a monthly rental basis.

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 468 Times No Comments
  • 17. What is a drive up storage unit?
     

    A drive up storage is when you can drive your truck/car directly up to the front of your unit at ground level and unload your personal items directly into the storage unit.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 461 Times No Comments
  • 18. Are your indoor storage drive up units?
     

    100 percent of our units are drive up.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 467 Times No Comments
  • 19. Are your indoor/outdoor storage unit’s climate controlled?
     

    No. these units are 100% weather proof, but not climate controlled. We will climate controlled indoor storage by the end of 2017. Contact us to reserve a space.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 484 Times No Comments
  • 20. Do these storage units have security systems inside them?
     

    Yes. All units have alarm security systems that indicate when the unit is opened and closed. It also advises us of the time spent in each unit.

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 479 Times No Comments
  • 21. What type of doors do your units have?
     

    We have the standard roll up door that are 9 feet wide by 8 foot high. All of them at ground level.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 472 Times No Comments
  • 22. Most storage yards limit their entry. What are your times of entry?
     

    You as a paying customer will have access to the Davenport Storage 24/7.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 466 Times No Comments
  • 23. If my batteries go bad, which they often do, how can I charge them?
     

    We have free electrical outlets every 200 feet surrounding the entire 17 acres. Or, you can call ahead and we will check you system for you free the first year. We will charge your battery for you and have your vehicle ready for departure.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 476 Times No Comments
  • 24. Can you store 40 and 50 foot semi truck vans?
     

    Yes. We can handle any size up to 100 feet in length.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 461 Times No Comments
  • 25. I own movie vans and trucks. Am I allowed to work and organize my equipment on site?
     

    Absolutely. We have many customers who work in show business. We have a special area for the movie folks to do whatever they like!

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 469 Times No Comments
  • 26. If I store my semi van at your yard can you move it around if asked?
     

    Yes. We have a professional driver that will put your van anywhere you like on the property and have it ready for departure or whatever is needed.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 474 Times No Comments
  • 27. Do you have on site waste dumping station?
     

    We have the state of the art double dump station. With water and air hoses that auto coil. With water hoses that can be pulled into motor home for easy bathroom cleaning. Electricity is also at dump site for additional cleaning.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 477 Times No Comments
  • 28. Do you have outside bathrooms for your customers?
     

    Yes. Under construction. It will be a private bathroom for our customers only.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 472 Times No Comments
  • 29. Why is parking my motor home so darn difficult?
     

    We have created our “easy park system” by making all of our roads very wide with spaces 11 foot wide and creating an angle of attack of 55 degrees, which makes parking very accessible We also have drive-thru parking for larger vehicles and for those who have trouble backing up.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 487 Times No Comments
  • 30. How wide are your parking spaces?
     

    We have over 900 spaces that are a minimum of 11 feet wide. These spaces are angled at 55 degrees for easy and convenient parking and departure. You will love how easy it is to park!

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 491 Times No Comments
  • 31. If I have a problem parking my boat/motor home can you park it for me?
     

    Absolutely! We have a special holding area for you to simply drive up and turn the key off after your trip and we will park it for you. This is part of our "easy park system".

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 463 Times No Comments
  • 32. Do you have an RV/boat store where I can buy misc. supplies for a trip?
     

    Yes! The onsite store has many of the necessary supplies you may need for a last minute departure, as well as items for your RV or boat, and camping supplies.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 473 Times No Comments
  • 33. Do you have any help at the yard if I need help?
     

    Yes we have help Monday thru Saturday.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 462 Times No Comments
  • 34. Can I get my boat or RV delivered to my home and picked up after my trip is over?
     

    Yes. We have a door to door service to take the hassle out of a long and tiring trip. All that is required is a phone call 24 hrs in advance. We will pick up your unit at your home and deliver it back to Davenport Storage safe and sound.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 462 Times No Comments
  • 35. Will your company fuel it and clean it and have it ready for my next trip?
     

    Yes. All that is required is a phone call 24 hours in advance.

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 472 Times No Comments